SW Wood Work (“we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and communication channels (collectively, “Services”). Please read this policy carefully. If you do not agree with the terms, please do not use our Services.

Information We Collect

We may collect personal information that you provide directly, including but not limited to:

• Contact Information: Name, email address, phone number, and postal address.
• Order & Service Information: Details of products, custom requirements, and service preferences.
• Payment Information: Billing details and transaction history.
• Communication Information: Feedback, inquiries, or messages exchanged with us.

Non-Personal Information

We may also collect information such as:

• Usage Data: IP address, browser type, operating system, pages visited, and access times.
• Device Information: Device type, identifiers, and network details.
• Location Data: Approximate location based on IP address or GPS (with your consent).

How We Use Your Information

We may use your information for purposes including:

• Providing, processing, and delivering products and services.
• Managing transactions, billing, and customer support.
• Responding to inquiries and service requests.
• Improving product designs and enhancing user experience.
• Sending updates, promotions, or offers (with your consent).
• Meeting legal obligations and protecting our rights.

How We Share Your Information

We may share your information in the following cases:

• Service Providers: With trusted vendors or logistics partners who assist in delivering our services.
• Business Transfers: In case of business mergers, acquisitions, or restructuring.
• Legal Requirements: When required by law or to protect our legal rights.
• Consent: When you provide explicit consent.

Data Security

We implement reasonable technical and organizational measures to protect your information. While we strive for the highest security, no method of data transmission over the internet or storage system is 100% secure.

Your Rights and Choices

You have the right to:

• Access & Update: Review or update your personal details.
• Opt-Out: Stop receiving promotional communications at any time.
• Request Deletion: Ask for deletion of your personal data, subject to legal requirements.
• Data Portability: Request a copy of your personal information.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children. If we discover such data, we will delete it immediately.

Updates to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be notified via our website or other communication methods. Please review it periodically to stay informed.